Refund policy

Return & Refund Policy

At Hypecave, we specialize in sourcing resell sneakers and streetwear from all around the world. Due to the nature of our business and the limited availability of our items, all sales are final.

No Returns or Exchanges

We do not accept returns or exchanges for any reason, including but not limited to:

Change of mind

Wrong size selection

Delayed delivery

Minor imperfections due to factory qc failure, handling or international shipping

Please ensure that you review all product details and sizing information carefully before placing your order.

Authenticity Guarantee

All items are 100% authentic and thoroughly checked prior to shipping. If you believe you’ve received an incorrect item, please contact us within 48 hours of delivery with photo evidence, and we will review the case on a case-by-case basis.

Damaged or Defective Items

If your item arrives severely damaged or wrong product dispatched from our side, contact us within 48 hours of receiving your order. Please provide clear photos of the issue and packaging. While we do not guarantee replacements or refunds, we will assess the situation and assist where possible.

Customer Responsibility

Buyers are responsible for understanding their local customs duties and sizing standards. Once an order is placed, it cannot be cancelled or modified.